Senior Product Manager, Trade Finance
Core
Defines, aligns, and implements sales and marketing strategies for banking products to enable the sales force to sell and service new and existing individual or portfolio products while improving customer experience.
Role type
Senior Product Manager (Trade Finance)
Builds
Banking products and services including trade finance, supply chain finance, and commodity trade finance solutions
Domain
Banking / Trade Finance
Deliverable
product features
Required skills
Trade finance expertise, supply chain finance knowledge, commodity trade finance knowledge, product lifecycle management, market research, competitive analysis, strategic planning, risk management, business case development, stakeholder management, change management, vendor relationship management, data analytics, regulatory compliance
Preferred skills
International financial transactions knowledge, product delivery infrastructure systems knowledge, credit product risk parameters knowledge
Technologies
None explicitly stated
Responsibilities
Researches, defines, aligns, develops, and implements sales and marketing strategies; Manages product risks in compliance with legal, regulatory, and risk compliance; Collaborates with internal partners to take products to market; Makes strategy and new initiative recommendations to senior leaders; Acts as a subject matter expert on relevant regulations and policies; Identifies emerging issues and trends to inform decision-making; Manages resources and leads the execution of strategic initiatives; Determines product lifecycle; Conducts independent analysis and assessment to resolve strategic issues; Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment; Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams; Designs and produces regular and ad-hoc reports, and dashboards; Breaks down strategic problems, and analyzes data and information to provide insights and recommendations; Monitors and tracks performance, and addresses any issues; Leads change management programs of varying scope and type; Leads the execution of operational programs; Develops and implements action plans that meet financial and growth metrics; Conducts complex market research, competitive intelligence, and data analysis; Develops problem evaluation frameworks and defines research approach; Assesses customer/consumer and channels analysis and develops recommendations; Monitors key product performance and growth metrics to identify trends and recommend action plans; Leads/oversees the management of vendor relationships and external partnerships; Resolves internal, complex or higher risk customer escalations or policy exceptions; Completes internal and regulatory reporting, and attestations; Identifies existing and potential risks and develops risk management controls and processes; Develops and maintains product directives and policies; Gathers customer and sales feedback and analyzes issues; Participates in and evaluates market research and competitive analysis associated with assigned products; Participates in and evaluates customer/consumer insights and channels information; Acts as the day to day contact for vendors; Supports the implementation, maintenance, and sustainment of vendor solutions; Resolves internal, first level customer escalations; Leads/participates in the design, implementation, and management of core business/group processes; Gathers basic market research and competitive intelligence, including pricing, from publicly available information; Runs analyses and reports that support risk management and policy development; Defines and implements business cases and strategic roadmaps for banking products and services; Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle; Develops, implements, and monitors key metrics and action plans to optimize financial performance; Continuously improves processes to identify issues and deliver optimal customer experience; Works with partners to develop salesforce training and materials and manages change; May support the sales team in development of client deals and related presentations; Develops and maintains relationships with external partners and vendors; Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute; Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality; Influences and/or determines credit product risk parameters and metrics; Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders; Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine; Implements changes in response to shifting trends; Take measured risks while protecting the bank by applying the Risk Management Framework in the execution of the role, in line with the Risk Culture and within the approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents, laws and regulations.
