Bilingual Assistant Manager, Home Fulfillment and Escalation
Core
Manages critical lending operations processes including loan administration, servicing activities, and mortgage underwriting support for consumer and commercial lending products.
Role type
Assistant Manager, Lending Operations
Builds
Loan administration and servicing activities for mortgages, consumer lending, and commercial lending
Domain
Financial Services / Mortgage Lending
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Mortgage underwriting, credit risk assessment, loan administration, regulatory compliance, data analysis, process improvement, stakeholder management, SLA management
Preferred skills
Audit experience, strategic initiative execution, change management, problem-solving
Technologies
MS Excel, MS Word, MS PowerPoint, lending operations systems
Responsibilities
Execute day-to-day lending operations and loan administration tasks; resolve standard issues and escalate non-routine ones; monitor and track performance against SLAs; analyze data to provide insights and recommendations; support implementation of new processes and systems; ensure adherence to regulatory requirements and risk frameworks.
Seniority
Mid-level Manager, hands-on execution with some strategic input