Part Time Patient Customer Service Representative
Core
Patient Customer Service Representative responsible for patient registration, intake, and answering questions during hospital check-in.
Role type
Part-time Customer Service Representative (Patient Registration)
Builds
Patient registration records and insurance information intake for hospitals and health systems.
Domain
Healthcare / Hospital Operations
Required skills
Customer service, multi-tasking, technology proficiency, typing, phone answering, data entry, empathy, listening skills
Preferred skills
Medical experience
Responsibilities
Answer phones and work on computers to intake patient information; collect patient and insurance details accurately; assist patients with registration in a fast-paced environment; listen to patients to address fears and concerns; work across multiple screens and programs while handling clinician interruptions.