PRN Customer Service Representative - Patient Registration
Core
First point of contact for patients at hospital registration, guiding them through intake, gathering accurate information, and answering questions with compassion.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration workflows and data entry for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service experience, data entry, phone communication, navigating computer systems, handling anxious patients, insurance basics
Preferred skills
Medical or healthcare experience
Responsibilities
Register patients efficiently across multiple systems, answer phones and gather information, assist ill or confused patients, navigate diverse insurance plans, adapt to clinical interruptions, build rapport with patients
Seniority
Entry-level / Individual Contributor