Part time Patient Customer Service Representative
Based in United States
Core
Patient Customer Service Representative responsible for patient registration, intake, and answering questions at a hospital.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration records and intake data for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service, Multi-tasking, Phone handling, Computer literacy, Typing speed, Data entry, Compassion/Empathy
Preferred skills
Medical experience
Responsibilities
Answer phones and assist patients with registration, Collect and input patient and insurance information accurately, Listen to patients to address fears and concerns, Work in a fast-paced environment often on feet, Coordinate with clinicians during emergent care situations