Patient Registration Representative - Onsite - Ascension Sacred Heart Emerald Coast
Core
First point of contact for patients, ensuring fast, compassionate, and accurate access to care by managing check-in processes and insurance verification.
Role type
Patient Registration Representative
Builds
Patient access workflows and hospital operations
Domain
Healthcare administration
Deliverable
physical/clinical work
Required skills
Customer service, communication, multitasking, attention to detail, phone handling, data entry, insurance navigation
Responsibilities
Assist patients and families with the check-in process, answer phones and gather accurate patient information, navigate diverse insurance plans and coverage details, collect co-pays and provide cost estimates, collaborate with nurses and physicians to ensure smooth patient flow
Seniority
Entry-level, trainable IC
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