Part time Patient Customer service Representative
Based in United States
Core
First point of contact for patients at a hospital, assisting with registration, answering questions, and gathering accurate information in a fast-paced environment.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration workflows and data entry for hospital admission
Domain
Healthcare / Hospital Administration
Required skills
Customer service, data entry, phone communication, insurance plan navigation, patient rapport building
Responsibilities
Register patients across multiple computer systems, answer phones and gather information, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams, build rapport and ease patient concerns