Vice President, Self-Pay Performance & Client Strategy
Core
Strategic and operational leader driving enterprise-level revenue cycle performance, specifically for Self-Pay, Early Out, Patient Financial Experience, Charity, and Bad Debt operations, while serving as a trusted advisor to a large health system partner.
Role type
Senior VP, Revenue Cycle Strategy & Operations
Builds
Patient cash acceleration, bad debt reduction, charity optimization, and operational efficiency within a large-scale Self-Pay portfolio.
Domain
Healthcare Revenue Cycle Management (Self-Pay, Bad Debt, Patient Financial Services)
Required skills
Revenue Cycle leadership, Self-Pay operations, Epic SBO model expertise, SQL, Snowflake, executive client relationship management, financial acumen, change management, vendor management, state collection regulations knowledge.
Preferred skills
Large integrated health system experience, Epic Single Billing Office (SBO) team leadership, consulting or client-partner leadership, track record in bad debt reduction and patient cash optimization.
Technologies
Epic, Snowflake, SQL, enterprise reporting tools, texting/dialing/email platforms.
Responsibilities
Own analytical assessment of financial and operational performance; serve as strategic advisor to operational leaders and client stakeholders; lead revenue cycle transformation initiatives; drive continuous improvement for financial value; translate data into executive recommendations via SQL/Snowflake; lead cross-functional teams; develop integrated patient engagement strategies; hold vendors accountable; identify risks and trends; partner with upstream teams to improve collections accuracy.
Seniority
Executive (VP), hands-on IC with dotted-line accountability
