Customer Service Representative - Part Time Patient Registration
Core
Part-time patient registration representative assisting patients with hospital check-in, data intake, and answering questions in a fast-paced clinical environment.
Role type
Part-time Customer Service Representative (Patient Registration)
Builds
Patient registration records and intake data for hospital admission
Domain
Healthcare / Hospital Operations
Deliverable
product features
Required skills
Customer service experience, multi-tasking, technology proficiency, typing speed, phone answering, data entry accuracy, compassion, adaptability to fast-paced environments
Preferred skills
Medical experience
Responsibilities
Intake patient and insurance information across multiple screens, answer patient questions and ease anxiety during registration, assist patients completing registration while on their feet, handle emergent interruptions from clinicians, build rapport with patients in real-time