Patient Registration - Customer Service Representative
Based in United States
Core
First point of contact for patients registering at a hospital, assisting with registration, answering questions, and gathering accurate information in a fast-paced environment.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration records and initial patient intake data for a regional health center.
Domain
Healthcare / Hospital Operations
Deliverable
physical/clinical work
Required skills
Customer service, data entry, phone communication, patient interaction, insurance plan navigation, adaptability
Responsibilities
Register patients efficiently across multiple computer systems, answer phones and gather information, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams, build rapport with patients in real time