Part Time Patient Customer Service Representative
Based in United States
Core
First point of contact for patients during hospital registration, assisting with check-in, answering questions, and gathering accurate information in a fast-paced environment.
Role type
Part-time Customer Service Representative (Patient Registration)
Builds
Patient registration workflows and initial patient intake processes
Domain
Healthcare / Hospital Operations
Deliverable
product features
Required skills
Customer service, data entry, phone communication, patient interaction, insurance plan navigation, multitasking
Responsibilities
Register patients efficiently across multiple computer systems, answer phones and gather information quickly, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams, build rapport and ease patient concerns