Part Time Patient Customer Service Representative
Core
Patient Customer Service Representative responsible for patient check-in, registration, and answering questions at a hospital.
Role type
Part-time Customer Service Representative (Patient Registration)
Builds
Patient registration records and intake information for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service, multi-tasking, technology proficiency, typing, phone answering, data entry, empathy, listening skills
Preferred skills
None stated
Technologies
Computers, multiple programs, phone systems
Responsibilities
Answer phones and intake patient information, collect patient and insurance details, assist patients with registration in a fast-paced environment, build rapport with patients who may be ill or worried, work across multiple screens while clinicians interrupt for emergent care
Seniority
Entry-level, no prior experience required