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Staff Scientist, Product Support

US - WI - Madison💼 Full-time💰 $112,000–$112,000🗓 2026-07-15 → 2026-07-31

Core

Lead technical support and root cause analysis for manufacturing operations, ensuring product quality and continuous improvement in cancer diagnostics production.

Role type

Staff Scientist, Product Support (Manufacturing Sciences)

Builds

PCR-based and NGS-based reagents and products for cancer prevention, detection, and treatment guidance

Domain

Life Sciences / In-vitro Diagnostics / Manufacturing Quality

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Root cause analysis, experiment design, statistical analysis (DOE, MSA, ANOVA), project management, technical leadership, quality system documentation, complex instrumentation operation

Preferred skills

Statistical software (JMP, R), automated liquid handling workflows, Six Sigma Green Belt, ERP (SAP), EQMS (Agile), CAP/CLIA regulatory knowledge

Technologies

microplate readers, real-time PCR instruments, next-generation sequencers, liquid handling automation, SAP, Agile EQMS

Responsibilities

Lead troubleshooting of Out of Specification events and non-conformances, develop analytical test methods and characterize manufacturing processes, generate experimental protocols and work instructions, lead investigations into complex assays and equipment, collaborate cross-functionally with Production, QC, and R&D teams, drive corrective action plans

Seniority

Staff, hands-on IC with strategic project leadership

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