Toll Authority Compliance Associate - Bureau of Motor Vehicles
Core
Administrative and office support for the Registration Section, assisting customers with registration-related inquiries and processing compliance documents.
Role type
Customer Representative Associate II
Builds
Accurate registration records and revenue reconciliation for the Bureau of Motor Vehicles
Domain
Public sector / Motor Vehicle Administration
Deliverable
dashboards & analysis
Required skills
Customer service, data entry, document verification, revenue reconciliation, report generation, Microsoft Office (Word, Excel, Access, Outlook), knowledge of Title 29-A laws
Preferred skills
Digital fluency, process improvement, independent judgment, mathematical calculations
Technologies
Microsoft Office Suite, Bureau of Motor Vehicle computer systems
Responsibilities
Review and verify registration documents; collect, validate, and reconcile revenue; enter and maintain accurate registration records; generate reports and correspondence; respond to customer inquiries via phone, email, and in-person.
Seniority
Entry-level to Junior