Business Systems Q/A Analyst
Core
Business Systems Quality Assurance Analyst supporting production systems, project delivery, and public-facing documentation for Maine Revenue Services.
Role type
Business Systems Q/A Analyst
Builds
Production support for state revenue systems and public self-help electronic filing guides
Domain
Public sector / Government / Revenue Systems
Required skills
Systems analysis, Business analysis, Quality assurance principles, Risk assessment, Accounting systems knowledge, Technical documentation, Vendor collaboration, Troubleshooting
Preferred skills
Leading small teams, Developing evaluation systems, Writing technical reports
Responsibilities
Analyze system data and recommend organizational changes, Create and maintain self-help electronic filing guides, Document system technical specifications and user manuals, Recommend changes to business quality controls, Troubleshoot system problems with vendors and IT personnel, Collaborate with stakeholders to implement solutions
Seniority
Mid-level, limited supervision
