Eligibility Specialist II - Long Term Care
Core
Determines initial and continued eligibility for public assistance programs, with a strong focus on MaineCare policy, by interviewing clients and assessing facts and documentation.
Role type
Eligibility Specialist (Social Services)
Builds
Eligibility determinations for public assistance programs
Domain
Public sector / Social Services / Long-Term Care
Deliverable
client delivery
Required skills
interviewing, data gathering, evaluating information against standards, explaining program rules, data entry, mathematical calculations, maintaining confidentiality
Preferred skills
conflict resolution, customer service
Responsibilities
Interview clients to obtain and assess facts and documentation; Evaluate information and apply allowable standards and criteria; Explain program eligibility requirements and individual rights to clients; Review and analyze information for accuracy; Enter data into automated systems; Communicate with clients, co-workers, and other agencies