Vanity Plate Processing Associate - Bureau of Motor Vehicles
Core
Administrative and office support for the Registration Section, processing compliance, verifying documents, and managing customer inquiries via phone, email, and in-person.
Role type
Customer Representative Associate II (Administrative Support)
Builds
Registration records and compliance reports for the Maine Bureau of Motor Vehicles
Domain
Public Sector / Motor Vehicle Administration
Deliverable
dashboards & analysis | client delivery
Required skills
Data verification, revenue reconciliation, report generation, customer service, Microsoft Office (Word, Excel, Access, Outlook), regulatory knowledge (Title 29-A), time management
Preferred skills
Digital fluency, process improvement, independent judgment, intermediate mathematical calculations
Technologies
Microsoft Office Suite, Bureau of Motor Vehicle computer systems
Responsibilities
Review and process registration applications and compliance documents; collect, validate, and reconcile revenue; respond to customer inquiries via telephone, email, and in-person; generate reports and correspondence; maintain accurate computer records.
Seniority
Entry-level to Mid-level IC
