Workers' Compensation Injury Counselor
Core
Coordinate all activity with local management, third-party administrators, medical case management, and outside counsel to resolve workers' compensation claims for injured team members.
Role type
Workers' Compensation Injury Counselor
Builds
Claim resolutions and return-to-work programs for injured employees
Domain
Insurance / Risk Management / Healthcare Administration
Deliverable
client delivery
Required skills
Workers' Compensation claims handling, Indemnity claims management, medical case coordination, settlement negotiation, bill/invoice review, vendor partner coordination, mentoring/training
Preferred skills
Research skills, technology aptitude, multi-tasking, ability to work under pressure
Responsibilities
Investigate newly reported work-related injuries to determine compensability; ensure injured team members receive appropriate medical care; maintain accurate records for claims, incidents, and financial information; coordinate settlement negotiations; assist with bill/invoice review and reconciliation; coordinate activities with vendor partners (MSAs, surveillance, diagnostic testing, subrogation); assist with mentoring/training other Injury Counselors