Team Leader
Core
Provides daily direction to retail associates in a store department, managing merchandise presentation, inventory, pricing, and customer service.
Role type
Retail Department Team Leader
Builds
Retail store operations and customer experiences
Domain
Retail
Deliverable
product features
Required skills
Inventory control, merchandising, customer service, staff scheduling, performance appraisal, product knowledge training, data analysis, PC-based POS and inventory systems
Preferred skills
Supervisory experience
Technologies
Electronic point of sale, inventory management systems, spreadsheets
Responsibilities
Provide daily direction to associates, execute merchandising directives, maintain plan-o-grams, resolve customer and associate issues, coordinate special events, conduct product demos, prepare weekly work schedules, coach and motivate associates
Seniority
Individual Contributor, supervisory level