Patient Service Representative (PSR) - Infusion Clinic
Core
Frontline support role managing patient appointments, billing data entry, and medical record accuracy in an infusion clinic.
Role type
Patient Service Representative (PSR)
Builds
Patient appointment scheduling and billing workflows
Domain
Healthcare / Infusion Services
Deliverable
dashboards & analysis
Required skills
Customer service, handling difficult patients, data entry, scheduling, medical record management
Preferred skills
Experience with high-volume environments, stress management
Responsibilities
Schedule patient appointments, ensure accurate entry of billing information, maintain timely medical records
Seniority
Entry-level to Junior
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