Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)
Core
Receives phone calls from hospital patients or their families to take room service meal orders, answer menu questions, and enter orders into a computerized food service system while adhering to dietary restrictions.
Role type
Call center dietetic assistant
Builds
Room service meal orders for inpatients
Domain
Healthcare food services
Required skills
Customer service, telephone etiquette, menu knowledge, dietary restriction adherence, computer literacy, data entry, problem-solving, confidentiality
Preferred skills
Nutrition knowledge, medical terminology
Technologies
Computerized food service systems, office equipment (computers, telephones, fax machines)
Responsibilities
Answering patient and family calls regarding meal orders, entering orders into the food service system, answering questions about menu items, ensuring orders comply with dietary restrictions, maintaining patient privacy
Seniority
Entry-level, supervised IC