Assistant Claims Handler
Core
Entry-level role assisting in the handling of complex Financial Lines insurance claims under supervision.
Role type
Assistant Claims Handler (Financial Lines)
Builds
Claims management and resolution for Professional Indemnity, D&O, Cyber, and Financial Institutions insurance.
Domain
Insurance / Financial Lines
Deliverable
client delivery
Required skills
Analytical skills, problem-solving, written communication, verbal communication, attention to detail, organization, multitasking, stakeholder liaison
Preferred skills
Professional Qualification (CII, Dip CII), knowledge of ECF and Docosoft systems, familiarity with 365 Copilot, prior exposure to insurance/legal/financial services
Technologies
ECF, Docosoft, 365 Copilot
Responsibilities
Review claim documentation and policy wordings, communicate with brokers and clients, ensure compliance with authority levels and regulations, manage claim files and documentation, maintain loss databases and payment records, liaise with underwriting and finance departments, attend market claim meetings
Seniority
Entry-level, supervised IC