Customer Engineer
Core
Install, maintain, and upgrade semiconductor manufacturing equipment while serving as the direct liaison with customers to ensure smooth operations.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor chip manufacturing equipment and display production systems
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
Preventative and corrective maintenance, diagnostic techniques, circuit diagram reading, troubleshooting, safety compliance, physical stamina, clean room procedures
Preferred skills
Digital analytics, knowledge management systems, escalation plan execution, cost reduction projects
Technologies
Electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
Responsibilities
Perform standard service activities and preventative maintenance unassisted, respond to fab issues and participate in escalation calls, diagnose and resolve recurring technical problems, coordinate support plans with customer management, execute projects to reduce costs and increase uptime
Seniority
Individual Contributor, moderate supervision