Full-Time, Branch Ambassador, The Hub
Core
You are the face of a human-centric banking experience, blending high-volume cash transaction processing with digital education and relationship building for clients.
Role type
Front-line retail banking associate (branch ambassador)
Builds
Community banking hubs with integrated digital and physical services
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
cash handling, regulatory compliance (BSA/AML), digital tool education, customer service, problem anticipation, adaptability
Preferred skills
G-Suite proficiency, 2+ years retail/customer-facing experience, associate's degree
Responsibilities
Process high-volume cash transactions with 100% accuracy, educate clients on mobile banking and digital tools, identify client financial goals and recommend solutions, greet customers and ensure a welcoming environment, support surrounding branches as needed
Seniority
Entry-level to Junior, hands-on IC