Product Design Senior Director - Card Platforms & Data team
Core
Lead the Card Platforms and Data team to design and optimize associate-facing platforms that power the card business, focusing on internal workflows, decisioning, authorizations, and customer management.
Role type
Senior Director, Product Design (Internal Platforms & Data)
Builds
Associate-facing digital and physical experiences for card business operations
Domain
Financial Services / Banking / Internal Enterprise Software
Deliverable
product features
Required skills
Strategic product design leadership, cross-functional stakeholder management, design systems architecture, service design, journey mapping, business case development, executive communication, AI technology integration
Preferred skills
Figma expertise, leading design strategy for data-intensive tooling, emerging AI technology application, UX/UI/strategy/content/research team leadership, partnership with PM/engineering/marketing/analytics leaders
Technologies
Figma, web and mobile platforms, AI tools (Gemini, Claude)
Responsibilities
Define strategic vision and direction for the design team, identify high-leverage opportunities with executive stakeholders, lead complex design projects for associate journeys, optimize design tools and frameworks, present work to executive leadership to drive strategic decisions
Seniority
Senior Director, hands-on leadership & strategy