Risk Manager - Quality Control
Core
Lead the Quality Control Testing Program to strengthen the control ecosystem, ensuring compliance with the Enterprise Control Standard and driving process simplification and automation.
Role type
Manager, Quality Control & Process Excellence
Builds
Control ecosystem, quality assurance programs, and compliance frameworks for US Card business
Domain
Financial Services / Risk Management / Process Improvement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Risk management, Process management, People leadership, Change management, Governance, Risk, and Compliance (GRC) software proficiency, Strategic planning, Cross-functional collaboration
Preferred skills
Lean/Six Sigma certification, Risk Management certification, Financial services industry experience, Internal audit interaction, Project management
Technologies
Governance, Risk, and Compliance software tools
Responsibilities
Manage and lead the quality control assessment team, oversee quality control process and performance metrics, disseminate Enterprise Control Standard requirements, develop and evolve tester training programs, collaborate with stakeholders to enhance risk management environment
Seniority
Manager, indirect leadership