IT Technical Support Engineer Senior
Core
Senior IT Technical Support Engineer responsible for complex device management, architecture governance, and operational oversight for a large health system's enterprise IT environment.
Role type
Senior IC IT Technical Support Engineer (Infrastructure & Operations)
Builds
Enterprise IT infrastructure, device fleets, and operational processes for a national health system
Domain
Healthcare / Enterprise IT Infrastructure
Deliverable
infrastructure
Required skills
Active Directory administration, scripting and automation, DevOps best practices, project planning and management, system design and installation, multi-platform application integration, database administration, change control processes
Preferred skills
None stated
Technologies
Active Directory, Microsoft Office productivity platforms, automated software deployment tools
Responsibilities
Enforce architecture standards and governance; manage escalation of complex technical issues; create and execute coding/scripting for operational imperatives; oversee fleet management and device security; coordinate site/regional technical projects; provide senior-level consulting to end-users and technical teams
Seniority
Senior, hands-on IC with mentorship responsibilities