Sr. Manager, Product Management - Conversational AI Servicing Quality Assurance
Core
Lead the onboarding and assessment strategy for evaluating conversational AI solutions on an enterprise quality platform, driving automated validation across customer interactions.
Role type
Senior Product Manager (Conversational AI Quality Assurance)
Builds
Enterprise quality assurance platform for conversational AI solutions
Domain
Financial Services / Generative AI / Quality Assurance
Deliverable
production ML models
Required skills
Product management, LLM evaluation pipelines, conversational AI integration, automated assessment design, cross-functional orchestration, data platform experience, cloud-scale application experience
Preferred skills
Translating business strategy into consumer-facing digital products
Technologies
Generative AI, Conversational AI, Enterprise Quality Platforms
Responsibilities
Own end-to-end platform integration and roadmap execution for conversational AI onboarding, establish automated assessment parameters and closed-loop feedback systems, design systems for scalable automated QA checks across complex customer intents
Seniority
Senior, hands-on IC