Automation Risk Manager, Well Managed Team - Business Cards & Payments
Core
A manager leading the integration of automation and AI to modernize operational processes, ensure risk governance, and drive efficiency within the Business Cards & Payments operating office.
Role type
Manager, Risk & Process Modernization
Builds
Streamlined, technology-forward workflows and scalable process control ecosystems
Domain
Financial Services / Risk Management / Process Automation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Risk management, Project management, Process management, Compliance, Audit, Stakeholder partnership, Data-driven insights, Automation leadership, GenAI integration, Governance oversight
Preferred skills
Transforming operational workflows, Managing ambiguous environments, Leveraging automation tools, Designing scalable technology solutions
Technologies
GenAI, Workflow automation, Data visualization
Responsibilities
Partner with cross-functional stakeholders to diagnose challenges and prioritize efficiency opportunities; Translate complex manual efforts into streamlined technology-forward workflows; Lead the integration of emerging technologies like GenAI to automate high-impact activities; Maintain proficiency in TDRM standards to ensure script compliance and manage end-to-end governance; Leverage data-driven insights to measure process enhancement impact and provide actionable reporting.
Seniority
Manager, hands-on IC
