Manager, Project Management | Retail Bank Operations Case
Core
Driving strategy and executing high-priority projects to transform customer support and deliver business value across the bank's operations ecosystem.
Role type
Manager, Project Management
Builds
Strategic initiatives and delivery of omnichannel servicing experiences for retail bank operations
Domain
Banking / Financial Services / Operations
Deliverable
product features
Required skills
Strategic direction, project planning, risk mitigation, cross-functional partnership, stakeholder management, program execution, team coaching, data-driven insights
Preferred skills
PMP, Lean, Agile, Six Sigma certification
Technologies
Tableau, Jira, Snowflake
Responsibilities
Leading moderate to large complex projects and programs; Designing and managing project plans in dynamic environments; Ensuring proper documentation to mitigate risk; Partnering cross-functionally to drive project delivery; Coaching and developing a team of associates
Seniority
Manager, hands-on leadership with people management
