Lead Process Manager - Financial Crime
Core
Own end-to-end design and health of Financial Crime processes (Transaction Fraud, Disputes, AML, Authorisations), defining strategy and driving continuous improvement.
Role type
Principal Associate Process Manager
Builds
Robust oversight and continuous improvement across the Financial Crime portfolio
Domain
Financial Services / Financial Crime / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process management in regulated industries, Risk and control management, Data-driven problem solving, Stakeholder influence, Operational insight
Preferred skills
Lean Six Sigma certification, Contact centre experience
Technologies
N/A
Responsibilities
Design and optimize Financial Crime processes, Own risk and control environment, Lead large-scale transformations, Establish governance practices, Collaborate with strategy and servicing teams
Seniority
Senior, hands-on IC
