Remote Care Coordinator, SNP (Bilingual Spanish Preferred))
Core
Remote Care Coordinator supporting Special Needs Plan (SNP) members with complex and chronic care needs by closing care gaps, managing referrals, authorizations, and coordinating care alongside RN Case Managers.
Role type
Senior IC care coordinator (case management)
Builds
Care coordination workflows and member health outcomes for chronically ill and frail seniors
Domain
Healthcare / Managed Care / Special Needs Plans
Deliverable
client delivery
Required skills
Health Care IPA experience, referral entry, prior authorization, case management software, medical records management, interdisciplinary collaboration, patient advocacy, deadline management
Preferred skills
Bilingual (Spanish or Vietnamese), Medical Assistant training, Medical Terminology knowledge, Medi-Cal knowledge
Technologies
Microsoft Outlook, Excel, Word, Case Management module