Quality Manager
Core
Lead the plant Quality Assurance function across Customer Quality, ISO/QMS, Incoming Quality, Manufacturing Process Quality, and Testing to drive customer satisfaction and compliance.
Role type
Senior Quality Manager (Manufacturing)
Builds
Quality Management Systems, audit programs, defect prevention initiatives, and continuous improvement processes.
Domain
Electrical manufacturing / Electronics
Required skills
ISO 9001 implementation, Customer Quality management, Internal/External Auditing, Incoming Quality control, Manufacturing Process Quality, Testing verification, Root Cause Analysis (8D/RCA), CAPA, Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), Poka-Yoke, Six Sigma methodologies, Lean, Quality KPI management, Team leadership.
Preferred skills
Six Sigma Green Belt/Black Belt, ISO 9001 Lead Auditor, IPC-A-610, IPC/WHMA-A-620.
Technologies
ISO 9001:2015, SPC, MSA, FMEA, Control Plan, CAPA, 8D, Poka-Yoke, Lean.
Responsibilities
Lead Customer Quality activities including complaints, escalations, containment, and effectiveness verification. Own the plant Quality Management System and ensure compliance with ISO 9001. Plan and lead internal, external, and customer audits. Lead Incoming Quality activities including inspection standards and non-conforming material control. Lead Manufacturing Process Quality to ensure process controls and audits are effective. Monitor and improve key quality metrics (CPLS, PPM, RTY, scrap, yield). Lead the Testing function to ensure products meet specifications. Drive structured problem solving and defect prevention initiatives. Lead, coach, and develop Quality Engineers and Inspectors. Partner with cross-functional teams to resolve quality issues and achieve plant objectives.
Seniority
Senior, hands-on IC with management responsibilities