$1,000 Sign On Bonus for Retail Leadership
Core
Leading frontline retail operations, membership services, and team development to drive member experience and club performance.
Role type
Senior IC retail operations supervisor
Builds
Member experience, frontline service execution, and team performance
Domain
Retail / Wholesale / Grocery
Deliverable
product features
Required skills
Team leadership, operational compliance, performance management, data-driven decision-making, conflict resolution, recruitment and training
Preferred skills
Customer service, sales, big box wholesale/retail experience
Technologies
MS Word, MS Excel
Responsibilities
Lead and develop high-performing teams of cashiers and sales ambassadors, ensure operational compliance and club standards, drive membership growth and retention, monitor team performance and member interactions, execute corporate programs and reporting tools
Seniority
Senior, hands-on IC