Software Engineering Group Manager-Site Reliability
Core
Lead a team of engineers to ensure operational excellence, stability, and reliability of infrastructure, platforms, and applications within the Site Reliability Center.
Role type
Senior Site Reliability Engineering Group Manager
Builds
Stable, reliable, and secure production environments for PNC's customers
Domain
Banking / Site Reliability Engineering
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Technical leadership, production support, incident management, cross-functional collaboration, automation, observability, resource allocation, risk management
Preferred skills
Application development, business management, release management, software solutions, process improvements
Technologies
Linux, Windows, Oracle, SQL, middleware, ETL, monitoring tools
Responsibilities
Provide technical leadership in production support and serve as an escalation point for complex issues; lead on-call rotations for critical incidents; manage multiple development projects and application support functions; oversee system implementation and resource allocation; foster cross-functional collaboration across engineering and vendor teams
Seniority
Senior, hands-on IC with management responsibilities
