CRM Solutions Architect
Core
Design and lead the technology vision and architecture for the organization's CRM platform to support sales, marketing, and customer service teams.
Role type
Senior CRM Solutions Architect
Builds
Scalable, secure, and integrated CRM solutions for higher education institutions and K-12 schools
Domain
Education technology / Customer Relationship Management
Deliverable
production ML models | product features
Required skills
CRM platform architecture, data modeling, relational databases, enterprise system integration, technical leadership, solution design
Preferred skills
AI-driven tools adoption, cloud infrastructure knowledge, best practices in data management and security
Responsibilities
Lead complex CRM solution design initiatives; Design end-to-end CRM architecture with integration to ERP and data warehouses; Act as a consultant to translate business needs into CRM solutions; Establish and champion the CRM technology roadmap; Provide technical direction and mentoring to developers and administrators; Ensure CRM solutions align with enterprise technology direction and data governance standards
Seniority
Senior, hands-on IC with leadership responsibilities
