Customer Service Support 3 Hourly
Core
Process incoming invoices flagged with issues and make outbound inquiries to verify invoice authenticity and compliance with client operating standards.
Role type
Operations Associate (Invoice Verification)
Builds
Verified invoice batches for factoring operations
Domain
Financial Services / Factoring
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
data processing, communication, attention to detail, understanding of transportation documentation, organizational skills
Preferred skills
customer service commitment, ability to work in fast-moving team environments, self-starter
Responsibilities
Process incoming invoices flagged with issues, make outbound inquiries against batches of invoices and supporting documentation, verify invoices via phone calls and website lookups, note issues relating to paper collateral, action policy exceptions and material issues, share and implement best practices within the team
