Product Owner II- Servicing
Core
Lead discovery and delivery of customer and employee experiences for personal and small business loan and credit card products in the Retail Lending portfolio.
Role type
Product Owner II (Servicing)
Builds
Digital and customer-assisted channel solutions for retail lending products
Domain
Financial Services / Retail Lending
Deliverable
product features
Required skills
backlog management, story definition and prioritization, customer research facilitation, production issue remediation, scrum team partnership, business requirement documentation, MVP philosophy execution
Preferred skills
Data Visualization, User Experience (UX) Design, Design Thinking
Technologies
Scrum, Agile
Responsibilities
Own product vision and definition; manage and groom product backlog; facilitate customer research and design activities; define, refine, accept, and prioritize stories and bugs; partner with Scrum teams to execute work; validate delivery of working product and socialize business value outcomes
Seniority
Mid-level, hands-on IC