Process Improvement Consultant - Retail Bank Operations
Core
Design and implement intelligent automation, robotic process automation, and workflow systems to optimize operational efficiency and mitigate risks in retail banking functions.
Role type
Process Improvement Consultant (Operational Process Excellence)
Builds
Automated workflows and optimized processes for cash management, collections, and loan mitigation
Domain
Retail Banking / Operational Technology
Deliverable
production ML models | product features
Required skills
Process engineering, Intelligent automation, Robotic process automation (RPA), Generative AI, Workflow systems, Business diagnostics, Cost-benefit analysis, Risk assessment, Data analysis, Process modeling
Preferred skills
Change Management, Corporate Governance, Data Analytics, Project Management
Technologies
Robotic process automation, Generative artificial intelligence, Machine learning, Workflow systems
Responsibilities
Consult with business partners to develop technical solutions for process issues; Design solutions incorporating automation to reduce processing time; Conduct business diagnostics to prioritize value creation projects; Facilitate redesign of organizational processes; Mentor teams to build continuous improvement capabilities
Seniority
Mid-level, hands-on IC
