Specialist I, IT Project/Product Management
Core
Design, develop, and customize ServiceNow applications and modules to deliver scalable IT solutions.
Role type
Senior ServiceNow Developer
Builds
Custom ServiceNow applications, integrations, and platform configurations
Domain
IT Service Management / Enterprise Software
Required skills
ServiceNow development, JavaScript, Glide scripting, REST/SOAP API integration, Flow Designer, data modeling, ACLs
Preferred skills
ServiceNow CSA/CAD certification, ITSM/ITOM/CSM module expertise, complex integration automation
Technologies
ServiceNow, JavaScript, Glide, REST, SOAP, MID Server, Flow Designer
Responsibilities
Design and customize ServiceNow applications and modules; Develop Business Rules, Client Scripts, UI Policies, Script Includes, and workflows; Build and maintain integrations using REST/SOAP APIs; Configure data models, roles, and access controls; Troubleshoot platform issues and implement resolutions; Collaborate with stakeholders to gather requirements and deliver solutions.
Seniority
Senior, hands-on IC