Network Administrator II
Core
Supporting and maintaining enterprise network infrastructure through incident resolution, request fulfillment, and standard project work.
Role type
Tier 1/2 Network Administrator
Builds
Reliable and secure network environment for end users
Domain
Enterprise IT / Networking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network troubleshooting, incident triage, circuit management, switch/AP/SD-WAN configuration, routing protocols (OSPF/BGP), authentication protocols (TACACS/RADIUS/ISE), documentation management, SLA adherence
Preferred skills
ServiceNow/Azure DevOps proficiency, packet capture analysis, cross-functional collaboration
Technologies
Cisco Catalyst, Meraki, Versa SD-WAN, ServiceNow, Azure DevOps, TACACS, RADIUS, MAB, Cisco ISE, DNS, IPAM, SNMP
Responsibilities
Receive, triage, and resolve Tier 1 and Tier 2 network incidents; Respond to network service requests; Perform network monitoring, troubleshooting, and diagnostics; Support end users with connectivity issues; Participate in medium-sized network projects including expansion and hardware refreshes; Install, configure, and maintain network hardware; Manage WAN and Internet circuits; Collaborate with engineers on network upgrades and changes; Maintain network documentation; Participate in on-call rotation; Travel to sites for support and project execution
Seniority
Mid-level, hands-on IC