Store Manager
Core
Drives retail business operations at a Goodwill thrift store to fund the mission of ending unemployment.
Role type
Store Manager
Builds
Retail store operations, team performance, and donation processing workflows
Domain
Non-profit retail / Thrift store operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (retail operations)
Required skills
Retail management, People leadership, Financial management, Inventory control, Customer service, Training and development
Preferred skills
Thrift industry experience, Strategic planning, Community partnership
Technologies
Microsoft Office Suite
Responsibilities
Develop and execute retail operations plan to achieve financial goals; Lead and develop Assistant Store Managers and production teams; Manage payroll and operating costs within budget; Monitor product levels and floor stock daily; Ensure excellent customer service for donors and customers; Maintain store cleanliness and brand standards; Partner with community organizations to promote the mission; Manage performance reviews, coaching, and staffing for team members.
Seniority
Mid-level management