UABOS Spain: Desktop Support Technician (AN)
Core
Provide Tier I/II technical support for desktops, laptops, thin clients, printers, and mobile devices within a U.S. Air Force enterprise environment.
Role type
Desktop Support Technician
Builds
Reliable operation of mission systems and end-user devices for Air Force and government personnel
Domain
U.S. Air Force / Defense IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Hardware troubleshooting, software troubleshooting, connectivity issue resolution, Windows enterprise system installation and configuration, system imaging and deployment (MECM/SCCM), IT asset lifecycle management, equipment inventory auditing, data sanitization (NIST 800-88), maintenance action documentation (Remedy)
Preferred skills
Windows enterprise support experience, asset management process knowledge
Technologies
Windows, MECM/SCCM, AFEMS, ITAMS, Remedy, NIPRNet