Field Auditing Quality Manager
Core
Leading and governing the quality, consistency, and effectiveness of field-based audit activities for building services, Mechanical & Electrical Services, Facilities Management, and Health & Safety compliance.
Role type
Senior IC Field Auditing Quality Manager
Builds
Compliance & Technical Auditing programme outputs for client estates across England and Wales
Domain
Facilities Management (FM), Building Services, Health & Safety (H&S)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | physical/clinical work
Required skills
Line management of field audit teams, defining audit frameworks and methodologies, conducting structured QA reviews, managing Non-Conformance Reports (NCRs), stakeholder engagement, technical SME for building services compliance, analytical thinking, producing technical reports, monitoring KPIs and SLAs, developing reporting dashboards, intermediate IT skills in CAFM systems and MS Office (Excel, Word, PowerPoint, Power BI)
Preferred skills
Experience assessing services outside of specialist discipline, providing technical guidance to non-technical stakeholders, driving continuous improvement initiatives
Technologies
Power BI, CAFM systems, MS Office (Excel, Word, Outlook, PowerPoint)
Responsibilities
Line manage field audit teams, define and maintain audit standards, conduct QA reviews of compliance reports, ensure statutory and contractual compliance, manage NCR processes, provide assurance reporting to stakeholders, act as SME for building services audits, monitor KPIs and audit quality metrics, develop reporting dashboards, drive continuous improvement in audit delivery
Seniority
Senior, hands-on IC with line management responsibility
