Director, Product Management — Payments & Fraud Management
Core
Senior product leadership responsible for omnichannel payment processing, fraud prevention, and payment innovations across all Gap Inc. brands and channels.
Role type
Senior IC product director (payments & fraud)
Builds
Omnichannel payment infrastructure, fraud prevention systems, and payment method integrations for online, in-store, and marketplace channels.
Domain
Retail commerce, fintech, payments, fraud detection
Deliverable
production ML models
Required skills
Payments strategy, fraud prevention, team leadership, cross-functional influence, regulatory compliance, data-driven experimentation
Preferred skills
Omnichannel payment solutions, emerging payment technologies (BNPL, tokenization, biometrics), card network rules, financial services partnerships, AI-based risk scoring
Technologies
Payment gateways, fraud detection systems, PCI-DSS compliance frameworks, digital wallets, BNPL platforms
Responsibilities
Define and execute omnichannel payments and fraud strategy; lead a team of product managers; present at Value Stream Performance Reviews; drive AI-based fraud prevention capabilities; own cross-functional dependencies with Cart & Checkout, Store Mode & POS, and Lifecycle & Loyalty; contribute to quarterly strategy planning; partner with Finance, Legal/Compliance, and cross-functional stakeholders; champion data-driven experimentation.
Seniority
Senior, hands-on IC with team leadership
