Director, Product Management — Payments & Fraud Management
Core
Owns omnichannel payment processing, fraud prevention, and payment innovations across all Gap Inc. brands and channels to ensure secure, fast, and flexible transactions.
Role type
Senior product leadership (Director)
Builds
Omnichannel payment infrastructure, fraud prevention systems, and payment innovation features for online, in-store, and marketplace channels.
Domain
Retail commerce, fintech, payments, and fraud management
Deliverable
production ML models | product features
Required skills
Payments strategy, team leadership, fraud prevention, cross-functional influence, data-driven experimentation, regulatory compliance, payment architecture
Preferred skills
Omnichannel payment solutions at enterprise scale, emerging payment technologies (BNPL, tokenization, biometrics), card network rules, co-brand card programs, AI-based risk scoring
Technologies
Payment gateways, fraud detection systems, digital wallets, BNPL, tokenization, biometric authentication
Responsibilities
Define and execute omnichannel payments and fraud strategy; Lead a team of product managers; Present at Value Stream Performance Reviews; Drive AI-based fraud prevention capabilities; Own cross-functional dependencies with Cart & Checkout, Store Mode & POS, and Lifecycle & Loyalty; Contribute to quarterly strategy planning; Partner with Finance, Legal/Compliance, and cross-functional stakeholders; Champion data-driven experimentation to optimize payment success and reduce fraud.
Seniority
Director, hands-on IC with team leadership