Payroll Support Advisor
Core
Execute business assurance activities and ensure SOX/FCM compliance for global and local payroll processes while managing employee inquiries and data accuracy.
Role type
Payroll Support Advisor (HR Operations)
Builds
Accurate payroll processing, tax reporting, and employee support services for Shell's global workforce.
Domain
Human Resources / Payroll Operations / Shared Services
Deliverable
client delivery
Required skills
Payroll operations, Payroll accounting, Tax laws and regulations, MS Excel, SAP, Salesforce, Data privacy compliance, Audit review, Stakeholder management, KPI monitoring, Process improvement
Preferred skills
Shared Services experience, Multinational organization experience, Night shift flexibility, Fixed-term contract arrangement
Technologies
Salesforce, SAP, MS Excel, MS Access, MS Word, MS Outlook
Responsibilities
Log and resolve employee inquiries via Salesforce; Manage work-in-progress cases and coordinate handoffs; Conduct audits and review audit reports; Ensure compliance with financial controls and data privacy; Liaise with HR Advice, employees, and line managers; Support special projects and continuous improvement initiatives.
Seniority
Early Careers, hands-on IC