CareerPlan

Payroll Support Advisor

Dela Rosa - Street office, PHFull-time2026-10-02 → 2026-11-10
Hybrid · Philippines

Core

Execute business assurance activities and ensure SOX/FCM compliance for global and local payroll processes while managing employee inquiries and data accuracy.

Role type

Payroll Support Advisor (HR Operations)

Builds

Accurate payroll processing, tax reporting, and employee support services for Shell's global workforce.

Domain

Human Resources / Payroll Operations / Shared Services

Deliverable

client delivery

Required skills

Payroll operations, Payroll accounting, Tax laws and regulations, MS Excel, SAP, Salesforce, Data privacy compliance, Audit review, Stakeholder management, KPI monitoring, Process improvement

Preferred skills

Shared Services experience, Multinational organization experience, Night shift flexibility, Fixed-term contract arrangement

Technologies

Salesforce, SAP, MS Excel, MS Access, MS Word, MS Outlook

Responsibilities

Log and resolve employee inquiries via Salesforce; Manage work-in-progress cases and coordinate handoffs; Conduct audits and review audit reports; Ensure compliance with financial controls and data privacy; Liaise with HR Advice, employees, and line managers; Support special projects and continuous improvement initiatives.

Seniority

Early Careers, hands-on IC