Product Stewardship Specialist
Core
Provide fast, accurate, and customer-focused support on Environmental, Health & Safety and regulatory inquiries for Dow's Personal Care Products portfolio.
Role type
Product Stewardship Specialist (Consumer Solutions)
Builds
Customer support resources and compliance documentation for Home & Personal Care products
Domain
Consumer goods / Personal Care / Environmental Health & Safety
Deliverable
client delivery
Required skills
European Union regulations knowledge, customer inquiry management, regulatory data sheet handling, toxicology basics, silicone product knowledge, Microsoft Office proficiency
Preferred skills
SAP proficiency, self-service resource improvement, cross-functional collaboration
Responsibilities
Respond to customer EHS and regulatory inquiries, follow escalation procedures for specialized requests, record and monitor inquiry trends, support harmonization of product safety information, provide training to customer-facing teams
Seniority
Mid-level, individual contributor