Product Manager II - Operations Analyst
Core
Administers enterprise tools, manages learning and training logistics, maintains knowledge resources, and produces reporting dashboards to inform leadership decisions for Product Management and UX teams.
Role type
Product Operations Analyst (Individual Contributor)
Builds
Training programs, tool adoption strategies, knowledge hubs, and operational dashboards
Domain
Product Operations / Enterprise Enablement
Deliverable
dashboards & analysis
Required skills
Enterprise tool administration, Learning Management Systems (LMS), SharePoint governance, Data visualization (PowerBI/Excel), SOP creation, Cross-functional collaboration
Preferred skills
AI tool enablement (Claude), Product management tools (Pendo, Scribe, Figma), Change management
Technologies
WorkDay/Learn@Cox, SharePoint, PowerBI, Excel, Pendo, Scribe, Mural, Figma, Qualtrics, Claude
Responsibilities
Administer training offerings and maintain learning calendars; Manage enterprise tool access, licensing, and adoption metrics; Build and audit SharePoint knowledge hubs; Develop and distribute operational reports and dashboards; Document SOPs and process flows; Enable AI tool usage and maintain AI skill catalogs
Seniority
Mid-level, hands-on IC
