Sr Dispatcher
Core
Coordinate the transport of customer vehicles to and from auction sites and designated locations, managing carrier relationships and resolving transport issues.
Role type
Senior logistics dispatcher
Builds
Vehicle transportation logistics network
Domain
Automotive logistics and transportation
Required skills
logistics dispatching, carrier relationship management, DOT regulations knowledge, data compilation, problem-solving, de-escalation, carrier auditing, network expansion
Preferred skills
auto transportation experience, Microsoft Office proficiency, analytical thinking, coaching
Technologies
Microsoft Outlook, Word, Excel
Responsibilities
Schedule vehicle pick-up and delivery, contact customers to determine vehicle availability, monitor and report on customer and transporter performance, track shipment information and resolve issues, audit carrier performance, proactively locate new carriers, escalate complex issues, provide advice and coaching to team members.
Seniority
Senior, hands-on IC
