Commercial Services Specialist I (Manheim)
Core
Manages client services for auctioned vehicles, handling redemptions, payments, vehicle inspections, and coordination of sale vehicle runs.
Role type
Commercial Services Specialist I
Builds
Client redemption processes, payment processing, vehicle run audits, and condition reports
Domain
Automotive auction services
Deliverable
client delivery
Required skills
client relationship management, payment processing, vehicle inspection, scheduling coordination, problem de-escalation, documentation management, invoicing, collections follow-up
Preferred skills
Salesforce, AS400, Workbench, Excel
Responsibilities
Manage redemption office and coordinate vehicle pickups; process payments and post charges; inspect vehicles and generate condition reports; coordinate sale vehicle run processes and auctions; pursue collections and generate file jackets for audits; educate clients on auction processes
Seniority
Individual Contributor, entry-level (<2 years experience)
